Maintenance Contracts

Maintenance Contracts

We support our customers with a core group of especially skilled technicians, providing  coverage, troubleshooting, and warranty information for Carrier and Toshiba products in Greece, Cyprus and the Balkans.

Our superbly trained technicians, specialists in A/C, heating and professional cooling systems, offer services in the following areas:

  • Installation and operation of products.
  • Emergency service / repair with state of the art diagnostic equipment.
  • Design, replace or upgrade equipment to optimize performance.
  • Start - up / commissioning

A maintenance plan will guarantee that your system operates with maximum efficiency, providing the best possible value for money.

As we have all the necessary technical equipment, experience and training we offer tailored made maintenance contracts to meet the budget and operation needs of your facility.  We offer you:

  • preventive maintenance to keep your equipment running in peak condition and
  • predictive maintenance services to identify potential problems before costly breakdowns occur

Our response time is 24 hours in Greece. Depending on the nature of the problem, we may be able to offer advice and support over the phone, thereby further reducing our response time.

The maintenance contracts offer the following discounts, among other benefits:

  • 35% on any replacement parts needed
  • 25% on materials
  • 20% on call charge for 2-man crew

For more information about After Sales Service, please send e-mail to

Types of maintenance contract

We give you a choice of three types of contract:

  Performance Performance Plus Excellence
Maintenance YES YES YES
Consumables YES YES YES
Materials - - YES
Spare parts - - YES
Repair work - YES YES

Remote monitoring

A market leader must always be one step ahead of the competition. Carrier uses the latest advances in technology to anticipate and diagnose problems and monitor the operation of customers' systems from its own remote monitoring centre.

The remote monitoring system allows us to keep your equipment under surveillance 24 hours a day, 365 days a year.

Major maintenance contracts

  1. Acropolis Museum
  2. Foundation of the Hellenic World
  3. Bodossaki Foundation
  4. Onassis Cultural Center
  5. Ministry of Citizen Protection
  6. Jumbo toy stores (48 stores)
  7. Branches of EMPORIKI BANK OF GREECE (72 branches)
  8. EFG EUROBANK Information Technology Center
  9. Branches of EFG EUROBANK (250 branches)
  10. HALYVOURGIKI Inc (Steel company)
  11. FAGE S.A. Dairy products (Plant)
  12. Misko - Barilla (Pasta Plant)
  13. ION Chocolate (Plant)
  14. KARELIA Tobacco industry
  15. Papastratos Tobacco industry
  16. Hellenic Petroleum (Thessaloniki Branch)
  17. POWER COMPANY BUILDING (Lavrio, Florina, Megalopolis)
  18. Onassis Cardiac Surgery Center
  19. General Hospital of Lamia City
  20. Psychatric Hospital of Athens
  21. ATHENS Tower
  22. SYNGROU Tower (Interamerican Insurance Company )
  23. ING (Insurance Company)
  24. KNAUF (producer of building materials and construction systems)
  25. Olayan Enterprise
  26. DRUCKFARBEN (industrial company established in the ink & paints sector)
  28. Costa Navarino Ressort
  29. HOLIDAY INN Hotel
  30. ALDEMAR Hotel (Pyrgos/ Creta)
  31. Ledra Marriott Hotel
  32. Intercontinental Hotel