AHI Carrier South Eastern Europe Air-Conditioning S.A.

Dating back to 1952, Carrier was the first air-conditioning company in Greece.  In, 1996, Carrier Hellas Air-Conditioning S.A. was established as a subsidiary of UTC with distribution and after sales services rights for Carrier, Toshiba & Totaline air-conditioning brands in Greece.  Simultaneously, Carrier expanded its distribution rights to the Balkan area with offices in Romania & Bulgaria.  In 2009, the company was renamed to Carrier South Eastern Europe Air - Conditioning S.A. signifying the distribution rights in Greece, Cyprus and the Balkan region.

The first semester of 2011, Carrier entered into an agreement to transfer its HVAC distribution and after-sales support operations in Greece, Cyprus & the Balkans to its existing AHI Carrier FZC joint venture.  The company was renamed to AHI Carrier South Eastern Europe Air - Conditioning S.A and continues to provide customers with high quality Carrier and Toshiba HVAC solutions, supported by dedicated after-sales service technicians and the Totaline parts and supply network.

Mission

To be our customers' first choice for air conditioning, heating and refrigeration solutions in our region.

Purpose

To create comfortable environment regardless of the climate by providing solutions that maintain exceptional indoor air quality.

Values

Quality and performance

The quality and efficiency of our products and services represent a commitment to consolidating our leading position in the market. We supply long-lasting, efficient products whose performance exceeds our customers' expectations.

Innovation

We are a company of ideas committed to applying cutting edge research and development techniques to create solutions that improve the environment and enhance human comfort.

Employee development

Our employees are our company's most valuable asset. This is why we encourage the personal and professional development of our people, invest in their training and believe in creating a working environment where merit is rewarded and differences are respected and applauded.

Customer care

We are committed to excellence in customer satisfaction.  We listen to our customers and respond to their diverse needs by delivering exceptional products and services.

Business practices

Our company has a long-standing commitment to maintaining the very highest standards of professional and ethical conduct. This commitment covers our relations with our customers and suppliers, our competitors, the local communities in which we do business and of course our own employees.

Health and safety

Ensuring the health and safety of our employees and customers, and protecting the environment - these are two of our company's fundamental values. We take every step necessary to ensure that our workplaces are free of risk, that our workers are protected from accidents, and that our products and services are safe for the consumer.

About AHI Carrier FZC

THE LARGEST CARRIER JOINT VENTURE HVAC DISTRIBUTION COMPANY OUTSIDE USA

AHI is part of Darwish Bin Ahmed Group, U.A.E. founded in 1964. DBA Group is engaged in the following "core" business activities through a large, diversified investment and property portfolio, wholly owned companies, partnerships, agency agreements and joint ventures.

  • Civil Engineering
  • Real Estate & Hospitality
  • International Representation of Major Manufacturers
  • Business Investments
  • Joint Venture with Carrier Corporation

 

AHI Carrier formerly known as Air-conditioning & Heating International (AHI) became a Carrier Joint Venture Company on December 18th, 2008. The partnership between Carrier and AHI dates back to December 1997 when the first agreement was signed for distribution of Carrier products in Russia and all of CIS countries (12 countries).

In 1999, Carrier & Toshiba Air-conditioning entered into a Joint Venture and as a consequence the Toshiba range of air-conditioning products was added for distribution in our territories. Success came early and in 2000 Carrier rewarded us by expanding our distribution rights to East and Central Africa (15 countries).
Since the creation of "AHI Carrier" Joint Venture, more countries have been added to include Middle East, Central and South Eastern Europe, Australia, New Zealand and South Africa (42 countries).

AHI Carrier keeps a flexible and aggressive forward sales structure (sales offices & dealer network) and builds sales support functions in a centralized back office (Sharjah, U.A.E). The strategy focuses on economies of scale and allows AHI Carrier to quickly respond to opportunities in the sales area, parallely building a competitive system of product specification and technical support, logistics coordination, finance & M.I.S.

 

The most critical factor contributing AHI's successful track record of profitable growth has been its commitment to service - and this commitment will become increasingly important in the future.

AHI Carrier runs TOTALINE stores in Australia, New Zealand & Middle East where more such stores are being added. TOTALINE stocks and sells a full range of HVACR parts, consumables & tools for residential and commercial applications.

 

Map

AHI Carrier now distributes Carrier & Toshiba HVAC products in 63 & 50 countries respectively across 4 continents.